Returns

• All returns must include a return request form or packing slip. If you do not have a return request form, you may download and print the form here.
• Return packages must include a return request form OR packing slip. If these are not filled out correctly, your return may experience issues in processing.
• When sending back items from multiple orders, please fill out a return form or packing slip from each order returned.
• POV is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

**Please Note: All original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. The customer will also cover any redelivery costs. We are not responsible for USPS not being able to deliver a package due to an address issue, or them not having a secure place to deliver the package.